If there is a leak in the meter box, who is responsible?
If you are not sure call the service center at 361-758-5301 right away. We can make the determination and if it is on our side we will make repairs. If it is on the customer’s side, you will be advised. Anything past the meter tail is the responsibility of the customer.

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1. How do I report a water utility problem after hours or on the weekend?
2. Is there water available to my property?
3. Why should I know what my monthly average water consumption is on my bill?
4. If the alley is covered with high grass, how do they read the meter?
5. The meter box is full of dirt, how can they read the meter?
6. If there is a leak in the meter box, who is responsible?
7. If I have a leak at my house what should I do?
8. If I have a stopped sewer who should I call first?
9. There is an odor I my house, what is the cause of it?