If I have a leak at my house what should I do?
If you have a water leak in your house and do not have a house shut off valve please call the service center at 361-758-5301. If it is after working hours, we have on-call personnel that will come out and turn the water off at the meter.

Please do not try shutting the water off at the meter without a proper shut off tool as this may damage the shut off and will cause a delay in shutting off the water.

It would be a good idea while the water is off to put in a shut off valve at your house in the event of another leak. This could save you water damage to floors or carpets.

Show All Answers

1. How do I report a water utility problem after hours or on the weekend?
2. Is there water available to my property?
3. Why should I know what my monthly average water consumption is on my bill?
4. If the alley is covered with high grass, how do they read the meter?
5. The meter box is full of dirt, how can they read the meter?
6. If there is a leak in the meter box, who is responsible?
7. If I have a leak at my house what should I do?
8. If I have a stopped sewer who should I call first?
9. There is an odor I my house, what is the cause of it?